Help Center

Frequently Asked Questions

Find answers to common questions about our platform, pricing, security practices, and support options. Can't find what you're looking for? Our team is here to help.

product

How does SXO Group's AI detect threats in real time?

What integrations are supported?

How is data processed and where is it stored?

How accurate is the real-time monitoring system?

pricing

What is included in the free trial?

What payment methods do you accept?

What happens if I exceed my endpoint limit?

What is your refund policy?

Can I change plans later?

Is there a setup fee?

Do you offer discounts for nonprofits or education?

Are there any hidden fees?

security

How is my data encrypted?

What compliance certifications do you hold?

How often do you conduct penetration testing?

What is your data retention policy?

support

What support channels are available?

What are the support response time SLAs?

Is 24/7 support available?

What onboarding assistance do you provide?

Still Have Questions?

Our team is ready to help you find the right solution for your security needs. Reach out and we'll get back to you within 24 hours.

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